Privacy Policy

Effective from: 22.02.2026

1. Data Controller

2. What personal data we collect

We collect the following data that you provide to us through our contact form:

• First and last name
• E-mail address
• Phone number
• Company name (optional)
• Message content

3. Purpose and legal basis of data processing

We process your personal data for the following purposes:

• Responding to your enquiries and quote requests (legal basis: legitimate interest, GDPR Article 6(1)(f))
• Provision of services and pre-contractual negotiations (legal basis: performance of a contract, GDPR Article 6(1)(b))

4. Data retention

We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or until the statutory retention period expires. For customer enquiries, the standard retention period is up to 2 years.

5. Data sharing

We do not sell, rent or share your personal data with third parties, except:

• Web hosting service provider (server management)
• Accounting service provider (if you submit an invoice)
• When required to fulfil legal obligations

6. Your rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of data
• Restrict data processing
• Data portability
• Object to data processing

To exercise your rights, please contact us at climacore.data@gmail.com.

7. Cookies

Our website uses cookies only to the extent necessary for the website to function properly. We do not use tracking or marketing cookies. If you have any questions, please contact us at the e-mail address above.

8. Data Protection Supervisory Authority

If you believe that your data processing rights have been violated, you have the right to file a complaint with the Data Protection Inspectorate:

9. Changes

We reserve the right to amend this privacy policy at any time. Changes take effect upon publication on this page.